Symptom – Unable to install latest updates on multiple Windows Server 2016 machines
Symptom – Unable to install latest updates on multiple Windows Server 2016 machines Cause – Machines affected with known issue for KB4601392 Reference Article – https://support.microsoft.com/en-us/topic/february-9-2021-kb4601318-os-build-14393-4225-c5e3de6c-e3e6-ffb5-6197-48b9ce16446e One behavior we observed due to above KB on these machines are that Windows Update Service gets stuck in stopping state and fails to install any updates. Solution – Issue is resolved with new SSU KB5001078 There are additional steps we need to take in order to be able to install KB5001078 – 1. As the Windows Update Service is stuck in stopping state, we will not be able to install KB5001078 directly 2. To stop the service, we will either need to restart the server or kill task for Windows Update Service (wuauserv) 3. Once the task is killed, it is recommended to change the startup type for Windows Update Service to Disabled s...